Support Information

Chip Upgrades

Many upgrades for PicoKeyer and ID-O-Matic chips can be done at little or no cost. Below is a list of possible upgrades:

PicoKeyer
- White dot chips: No updates available. Upgrading would require a new chip and re-wiring.
- Silver dot chips: No updates available. Upgrading requires new chip, but no re-wiring. The new chip is a drop-in direct replacement for the old one.
- Gold dot chips: Updates available, V3.8 is the latest.
ID-O-Matic
- PIC16F628A: No updates available. Because of hardware changes made prior to V2.0, a chip upgrade is not practical.
- PIC16F648A: Update available, latest is V2.10.

To upgrade your chip, pack it in a box or mailing tube. Please DO NOT ship chips in any type of envelope, padded or not. Chips shipped in padded envelopes arrive badly damaged and cannot be upgraded. Be sure to include your name and address, and a note explaining what you need.

Mail your chip along with $2.00 to cover return postage and packaging. The mailing address is:

Dale Botkin
16624 Elm St.
Omaha, NE 68130-1826
USA

Your chip will be returned to you with the latest available firmware, along with new printed instructions.

If your chip cannot be updated, you can order an upgraded replacement chip instead. The cost is $5.00 for a PicoKeyer chip, or $7.00 for an ID-O-Matic chip. Note that if your circuit board uses a significantly older chip version, you may need to modify your circuit board for the new chip. one example would be upgrading from an older PicoKeyer chip with a white dot to the latest version. Some minor changes to the PCB would be required. On the other hand, replacing an older ID-O-Matic chip on a PCB that does not have a crystal with a new one would require enough modifications that it would not be practical. You can email me with questions if you are not sure whether your kit can be upgraded.

Back to the top

Masterkeyer Firmware Downloads

New firmware is available for the Masterkeyer. The current version as of Feb. 2010 is V1.21. You can download the latest firmware by clicking here. This is a ZIP file containing the firmware image, a PDF copy of the operator manual, and instructions for upgrading your MasterKeyer. The upgrade procedure is simple and only takes a few minutes.

MasterKeyer Bugs

Existing known bugs in MK-1 firmware V1.21, scheduled for resolution in the next firmware release:

Save & restore of settings may result in the message bank parameter (N) being set incorrectly. This will make it appear as though your messages have disappeared. Workaround: Enter setup mode or use a PC and set the bank as usual (B1).

Back to the top

General Support Information

Back to the top

PicoKeyer and PicoKeyer-Plus

Please check back later. I will be adding more information as time allows.

Back to the top

ID-O-Matic

ID-O-Matic Setup & Troubleshooting Guide

Support Information

Chip Upgrades

Masterkeyer MK-1

PicoKeyer and PicoKeyer-Plus

ID-O-Matic

USB Universal Rig Interface

UKA and UKA-2

Connection Kit

PicoKeyer-RM

Chip Upgrades

Back to the top

Masterkeyer Firmware Downloads

MasterKeyer Bugs

Back to the top

General Support Information

Back to the top

PicoKeyer and PicoKeyer-Plus

Please check back later. I will be adding more information as time allows.

Back to the top

ID-O-Matic

Back to the top

USB Universal Rig Interface

Please check back later. I will be adding more information as time allows.

Back to the top

Universal Keying Adapter (UKA and UKA-2)

Please check back later. I will be adding more information as time allows.

Back to the top

Connection Kit

Please check back later. I will be adding more information as time allows.

Back to the top

PicoKeyer-RM

Please check back later. I will be adding more information as time allows.

Back to the top